Integrations - SoapBox

Integration Overview

SoapBox integrates with popular church and business tools to streamline your ministry operations and eliminate data silos.

Why Integrate?

Save Time - Reduce duplicate data entry
Improve Accuracy - Single source of truth
Enhance Workflows - Automate processes
Better Insights - Combined data visibility

Available Integrations

Church Management

Planning Center

Sync people, groups, and services

Church Community Builder

Two-way member sync

Breeze

Import and sync members

Rock RMS

Enterprise-level integration

Giving & Finance

Stripe

Payment processing

QuickBooks

Accounting sync

Pushpay

Giving platform integration

Tithe.ly

Giving sync

Communication

Mailchimp

Email marketing

Twilio

SMS messaging

Slack

Team communication

SendGrid

Transactional email

Video & Streaming

YouTube

Video hosting and streaming

Vimeo

Professional video hosting

Facebook Live

Live streaming

Zoom

Virtual meetings

Background Checks

Protect My Ministry

Volunteer screening

Checkr

Background verification

Setting Up Integrations

General Process

Navigate to Integrations

Go to Admin > Settings > Integrations

Select Integration

Find and click on the integration you want

Authenticate

Configure

Set up sync options, mapping, and preferences

Test

Run a test to verify the connection works

Enable

Turn on the integration for production use

Planning Center Integration

Features

Sync people and families
Import groups and teams
Connect services and events
Share attendance data
Sync volunteers

Setup

Connect Account

Click Connect Planning Center and log in

Authorize

Grant SoapBox access to your Planning Center data

Select Products

Choose which PCO products to sync (People, Groups, Services)

Configure Sync

Set sync direction (one-way or two-way) for each data type

Map Fields

Match custom fields between systems

Enable Sync

Start automated synchronization

Sync Options

Data Type	Direction Options
People	PCO → SoapBox, SoapBox → PCO, Two-way
Groups	PCO → SoapBox
Services	PCO → SoapBox
Teams	PCO → SoapBox

QuickBooks Integration

Features

Export giving transactions
Sync donor information
Automated journal entries
Fund mapping

Setup

Connect QuickBooks

Link your QuickBooks Online account

Map Funds

Connect SoapBox giving funds to QuickBooks accounts

Configure Export

Set up automatic or manual export schedule

Test Export

Export a test batch to verify mapping

Supported Versions

QuickBooks Online (all editions)
QuickBooks Desktop (via sync)

Mailchimp Integration

Features

Sync member lists
Segment audiences
Track email engagement
Automated list updates

Setup

Connect Mailchimp account
Map SoapBox segments to Mailchimp audiences
Configure sync frequency
Enable automation

Use Cases

Newsletter distribution
Event marketing
Targeted campaigns
Welcome sequences

Zoom Integration

Features

Create meetings from events
Automatic meeting links
Attendance tracking
Recording integration

Setup

Connect Zoom account
Enable for event types
Configure default settings
Test meeting creation

Background Check Integrations

Protect My Ministry

Create PMM Account

Connect to SoapBox

Enter API credentials in SoapBox

Configure Packages

Set up check types for different roles

Enable in Volunteer Flow

Add to volunteer onboarding workflow

Features

Request checks from volunteer profiles
Track status automatically
Receive results in SoapBox
Manage renewals

API Access

Custom Integrations

Build your own integrations:

REST API access (Pro+ plans)
Comprehensive documentation
Webhook support
OAuth authentication

API Features

Feature	Description
People API	Read/write member data
Groups API	Manage groups and membership
Events API	Create and manage events
Giving API	Access giving records (read-only)
Webhooks	Real-time event notifications

Getting Started

Enable API access in settings
Generate API credentials
Review documentation
Test in sandbox
Build your integration

Documentation

Access API docs at developers.soapboxsuperapp.com

Webhooks

Available Events

Receive notifications when things happen:

New member joins
Donation received
Event registration
Group membership change
Profile updated

Setting Up Webhooks

Go to Admin > Settings > Integrations > Webhooks
Click Add Webhook
Enter your endpoint URL
Select events to receive
Save and test

Webhook Payload

{
  "event": "member.created",
  "timestamp": "2024-01-15T10:30:00Z",
  "data": {
    "id": "mem_123456",
    "first_name": "John",
    "last_name": "Smith",
    "email": "john@example.com"
  }
}

Zapier Integration

Connect 5000+ Apps

Use Zapier to connect SoapBox with thousands of apps:

Google Sheets
Slack
Trello
Asana
And many more

Popular Zaps

Trigger	Action
New member in SoapBox	Add row to Google Sheet
New donation	Post to Slack channel
Event registration	Create Trello card
New prayer request	Send notification

Setup

Create Zapier account
Search for SoapBox
Connect your SoapBox account
Build your Zaps

Integration Best Practices

Start with One

Don’t try to set up all integrations at once. Start with the most important one and get it working well.

Understand Data Flow

Know which direction data flows and which system is the “source of truth” for each data type.

Test Before Production

Always test integrations with a small dataset before running full syncs.

Monitor Regularly

Check integration status periodically. Things can break silently.

Document Your Setup

Keep notes on how integrations are configured. This helps troubleshooting and training.

Troubleshooting

Common Issues

Integration Disconnected

Re-authenticate by going to the integration settings and reconnecting your account.

Data Not Syncing

Check sync status, verify field mapping, and ensure the external service is accessible.

Duplicate Records

Review duplicate detection settings and manually merge duplicates if needed.

Missing Data

Verify field mapping and ensure required fields are populated in the source system.

Setup

Administration

Operations

Insights

​Integration Overview

​Why Integrate?

​Available Integrations

​Church Management

Planning Center

Church Community Builder

Breeze

Rock RMS

​Giving & Finance

Stripe

QuickBooks

Pushpay

Tithe.ly

​Communication

Mailchimp

Twilio

Slack

SendGrid

​Video & Streaming

YouTube

Vimeo

Facebook Live

Zoom

​Background Checks

Protect My Ministry

Checkr

​Setting Up Integrations

​General Process

​Planning Center Integration

​Features

​Setup

​Sync Options

​QuickBooks Integration

​Features

​Setup

​Supported Versions

​Mailchimp Integration

​Features

​Setup

​Use Cases

​Zoom Integration

​Features

​Setup

​Background Check Integrations

​Protect My Ministry

​Features

​API Access

​Custom Integrations

​API Features

​Getting Started

​Documentation

​Webhooks

​Available Events

​Setting Up Webhooks

​Webhook Payload

​Zapier Integration

​Connect 5000+ Apps

​Popular Zaps

​Setup

​Integration Best Practices

​Troubleshooting

​Common Issues

​Getting Help

Contact Support

Data Import

Integration Overview

Why Integrate?

Available Integrations

Church Management

Giving & Finance

Communication

Video & Streaming

Background Checks

Setting Up Integrations

General Process

Planning Center Integration

Features

Setup

Sync Options

QuickBooks Integration

Features

Setup

Supported Versions

Mailchimp Integration

Features

Setup

Use Cases

Zoom Integration

Features

Setup

Background Check Integrations

Protect My Ministry

Features

API Access

Custom Integrations

API Features

Getting Started

Documentation

Webhooks

Available Events

Setting Up Webhooks

Webhook Payload

Zapier Integration

Connect 5000+ Apps

Popular Zaps

Setup

Integration Best Practices

Troubleshooting

Common Issues

Getting Help