Privacy & Security

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Account Security

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Password Management

Creating a Strong Password Your password should:

• Be at least 8 characters long
• Include uppercase and lowercase letters
• Include at least one number
• Include at least one special character
• Not be used on other websites

Changing Your Password

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Two-Factor Authentication

Add an extra layer of security:

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Login Sessions

View Active Sessions See where your account is logged in:

1. Go to Settings > Security > Active Sessions
2. View all devices with active logins
3. See location and last activity
4. Identify any suspicious sessions

End Sessions If you see an unfamiliar session:

1. Tap on the session
2. Select End Session
3. That device will be logged out
4. Consider changing your password

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Login Alerts

Get notified of new logins:

1. Go to Settings > Security > Login Alerts
2. Enable New Login Notifications
3. Receive alerts when your account is accessed from a new device

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Privacy Settings

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Profile Visibility

Control who can see your profile: Configure Profile Visibility

1. Go to Settings > Privacy > Profile Visibility
2. Choose overall visibility level
3. Customize individual fields if desired

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Contact Information

Control who sees your contact details:

• Email - Hidden, Connections, or Church
• Phone - Hidden, Connections, or Church
• Address - Hidden, Connections, or Church

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Activity Visibility

Choose what others can see about your activity: Reading Activity

• Show/hide your Bible reading progress
• Show/hide your reading streaks
• Show/hide your devotional activity

Community Activity

• Show/hide when you’re online
• Show/hide your group memberships
• Show/hide your event attendance

Prayer Activity

• Control visibility of your prayer requests
• Show/hide when you pray for others

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Directory Settings

Control your presence in the church directory:

1. Go to Settings > Privacy > Directory
2. Choose to appear or hide from directory
3. Select which info is visible

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Data Privacy

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Your Data

SoapBox collects and stores:

• Account information - Name, email, profile details
• Activity data - Reading, journaling, prayer activity
• Giving records - Transaction history
• Communications - Messages within the app

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Data Access

Access your data:

1. Go to Settings > Privacy > Your Data
2. View data categories
3. Request data export
4. Download your information

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Data Export

Export your personal data:

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Data Deletion

Request deletion of your data:

1. Go to Settings > Privacy > Delete Data
2. Choose what to delete
3. Understand the implications
4. Confirm deletion

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Communication Preferences

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Email Preferences

Control email communications:

• Church Updates - Weekly newsletters, announcements
• Event Invitations - Event notifications and reminders
• Group Messages - Email notifications for group activity
• Giving Receipts - Transaction confirmations
• Product Updates - SoapBox feature announcements

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Push Notifications

Customize push notifications:

• Messages - Direct and group messages
• Prayer - Prayer requests and updates
• Events - Reminders and changes
• Giving - Recurring gift reminders
• Daily - Devotional reminders

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Marketing Communications

Opt in/out of promotional communications:

• SoapBox newsletter
• Partner offers
• Survey invitations

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Children’s Privacy

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Child Accounts

SoapBox takes children’s privacy seriously:

• Children under 13 require parent/guardian accounts
• Limited data collection for minors
• Enhanced privacy protections
• Parental controls available

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Family Accounts

Link family members:

1. Go to Settings > Family
2. Add family members
3. Set appropriate permissions
4. Manage children’s access

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Parental Controls

For child accounts, parents can:

• Approve friend connections
• Review activity
• Limit features
• Control content access

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Security Best Practices

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Reporting Issues

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Report a Security Issue

If you discover a security vulnerability:

• Email security@soapboxsuperapp.com immediately
• Do not share details publicly
• Provide detailed information to help us investigate
• We take all reports seriously

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Report Suspicious Activity

If you notice suspicious activity on your account:

1. Change your password immediately
2. Enable two-factor authentication
3. Review and end active sessions
4. Contact support

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Report Content

Report inappropriate content or behavior:

1. Tap the … menu on the content
2. Select Report
3. Choose the reason
4. Add details if helpful
5. Submit report

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Our Commitment

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Privacy Policy

Read our full privacy policy at soapboxsuperapp.com/privacy Key points:

• We don’t sell your personal data
• We use industry-standard encryption
• We comply with data protection regulations
• We’re transparent about data use

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Security Measures

SoapBox employs:

• Encryption - Data encrypted in transit and at rest
• Secure infrastructure - Cloud-hosted with enterprise security
• Regular audits - Security assessments and penetration testing
• Access controls - Strict employee access policies
• Monitoring - 24/7 security monitoring

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Compliance

SoapBox is designed to comply with:

• GDPR (European data protection)
• CCPA (California privacy law)
• SOC 2 Type II (security standards)
• PCI DSS (payment card security)

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Questions?