Notification Overview
SoapBox notifications keep you connected to your church community and help you maintain spiritual disciplines. Customize exactly what you receive and when.Notification Channels
Push Notifications
Appear on your device’s lock screen and notification center. Best for:- Urgent alerts
- Time-sensitive updates
- Message notifications
- Event reminders
Email Notifications
Sent to your registered email address. Best for:- Weekly digests
- Giving receipts
- Account security
- Long-form updates
In-App Notifications
Appear in the notification bell within SoapBox. Best for:- Social interactions
- Prayer updates
- Activity summaries
- Non-urgent updates
SMS Notifications
Text messages to your phone. Best for:- Critical church alerts
- Emergency notifications
- Password resets
Notification Categories
Community Notifications
Posts & Comments
When someone interacts with your content or mentions you.
Reactions
When people react to your posts or comments.
New Followers
When someone follows you.
Announcements
Official church announcements.
Prayer Notifications
| Notification | Description | Default |
|---|---|---|
| New prayer requests | When someone posts a request | On |
| Prayed for you | When someone prays for your request | On |
| Prayer updates | Updates on requests you’ve prayed for | On |
| Answered prayers | When prayers are marked answered | On |
| Urgent requests | Pastor-flagged urgent needs | On |
Message Notifications
- New messages - Direct message received
- Group messages - Activity in group chats
- Message reactions - Reactions to your messages
- Read receipts - (Optional) When messages are read
Group Notifications
- Group posts - New content in your groups
- Meeting reminders - Upcoming group meetings
- Member updates - New members, announcements
- @Mentions - When you’re mentioned in group
Spiritual Growth Notifications
Daily Verse
Receive the verse of the day each morning.
Reading Reminders
Reminder to complete your Bible reading.
Journal Prompts
Encouragement to write in your journal.
Streak Alerts
Warnings when you might break a streak.
Event Notifications
- Event reminders - Before events you’ve RSVP’d to
- New events - When your church posts new events
- Event changes - Updates to events you’re attending
- Volunteer schedules - Your upcoming serving times
Giving Notifications
- Gift confirmations - Receipt after each donation
- Recurring reminders - Before scheduled gifts process
- Failed payments - If a payment doesn’t go through
- Annual statements - Year-end tax documents ready
Managing Notifications
Global Settings
1
Open Settings
Go to Settings > Notifications.
2
Choose Category
Select a notification category to customize.
3
Toggle Options
Turn individual notifications on or off.
4
Set Channel
Choose push, email, in-app, or all.
Per-Conversation Settings
Mute specific conversations:- Open the conversation
- Tap the name/title at top
- Select notification preference:
- All notifications
- Mentions only
- Muted
Per-Group Settings
Customize group notifications:- Open the group
- Go to group settings
- Set notification preferences
- Choose mute duration if needed
Quiet Hours
Setting Up Quiet Hours
Silence notifications during specific times:- Go to Settings > Notifications > Quiet Hours
- Toggle Enable Quiet Hours
- Set start time (e.g., 10:00 PM)
- Set end time (e.g., 7:00 AM)
- Choose days (weekdays, weekends, or custom)
Override Settings
Some notifications can bypass quiet hours:- Emergency church alerts
- Direct messages from pastors (if enabled)
- Critical account security
Do Not Disturb
Temporarily silence everything:- Tap Do Not Disturb in settings
- Choose duration or turn on indefinitely
- Only critical alerts will come through
Email Preferences
Email Frequency
Choose how often you receive email digests:| Option | Description |
|---|---|
| Real-time | Email for each notification |
| Daily digest | Summary email once per day |
| Weekly digest | Summary email once per week |
| Never | No email notifications |
Email Types
Control specific email categories:- Transactional (receipts, confirmations)
- Social activity
- Church announcements
- Prayer updates
- Marketing and newsletters
Unsubscribe
To unsubscribe from emails:- Click “Unsubscribe” at bottom of any email
- Or manage in Settings > Notifications > Email
Notification Sound & Display
Sound Settings
Customize notification sounds:- Use default SoapBox sounds
- Use system sounds
- Set per-category sounds
- Silent (vibrate only)
Badge Settings
Control app icon badges:- Show unread count
- Show notification dot only
- No badges
Lock Screen
Choose lock screen display:- Show full content
- Show sender only
- Hide notifications completely
Troubleshooting
Not Receiving Notifications?
Check Device Settings
Check Device Settings
Ensure SoapBox has notification permissions in your phone’s settings.
Check In-App Settings
Check In-App Settings
Verify the notification type is enabled in SoapBox settings.
Check Do Not Disturb
Check Do Not Disturb
Make sure quiet hours or DND aren’t blocking notifications.
Check Battery Saver
Check Battery Saver
Some battery saver modes block background notifications.
Reinstall App
Reinstall App
As a last resort, reinstalling can fix notification issues.
Too Many Notifications?
- Review your notification settings
- Mute less important categories
- Switch to daily/weekly digests
- Use quiet hours
- Mute specific busy conversations
Best Practices
Enable What Matters
Enable What Matters
Turn on notifications for things that require timely action. Turn off the rest.
Use Quiet Hours
Use Quiet Hours
Protect your sleep and family time with scheduled quiet hours.
Check Daily
Check Daily
Even with notifications off, check the app regularly to stay connected.
Enable Prayer Alerts
Enable Prayer Alerts
Be there for your community by staying notified of prayer needs.
Keep Giving Notifications On
Keep Giving Notifications On
Ensure you’re notified of any payment issues with recurring gifts.